We're with you when it matters most.
Navigating a claim shouldn't be another burden. Our curated process ensures clarity, speed, and dignity at every step.
Intimate
Notify us as soon as possible. Our digital assistant helps you start the journey in under 2 minutes.
Authorize
Submit documents securely through our portal. We'll verify and process your claim instantly.
Settle
Direct payout to your bank account or hospital. No hidden delays, just pure commitment.
- 24h Payout Guarantee
- Real-time Status Tracking
Document Checklist
Clear lists for peace of mind. Only the essentials, no unnecessary paperwork.
Medical Reports
Detailed discharge summary, diagnostic reports, and physician's prescriptions are mandatory.
Final Bill & Receipts
Original itemized bills and payment receipts from the hospital or pharmacy.
Identity Proof
Copy of Citizenship card or Passport of both claimant and the insured person.
Bank Details
Cancelled cheque or passbook copy showing the Account Number and IBAN/Branch info.
Download Form 12-B
The primary claim declaration form required for all settlements.
WhatsApp Assistance
Quick queries and status updates via encrypted chat.
Call our Claims Concierge
Personalized guidance for complex claim situations.
1800-HIMALAYA
Common Rejections &
How to Avoid Them
Most rejections stem from non-disclosure of pre-existing conditions or missing original documents. To avoid this, always keep your policy updated and ensure all hospital reports are correctly filed.